Privacy Policy

Introduction

globalnest Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website globalnest.world or use our services.

Data Controller

globalnest Ltd is the data controller for the purposes of the General Data Protection Regulation (GDPR). Our company is registered in Ireland with registration number CRO974631 and is located at Eyre Square 197, Limerick, V85 1980, Ireland.

Data Collection

We collect various types of information in connection with the services we provide. The data we collect includes:

• Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, organisation details, and any other information you provide to us.
• Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
• Communication Data: When you contact us via email, phone, or our contact forms, we retain records of these communications.

How We Use Your Information

We use the information we collect for various purposes, including how we use your information for the following purposes:

• To provide and maintain our services
• To respond to your enquiries and provide customer support
• To send you information about our services and updates
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud
• For marketing purposes, where you have consented

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where we need to comply with legal obligations
• Legitimate Interests: Where processing is necessary for our legitimate business interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our website and conducting our business
• Legal authorities when required by law or to protect our rights
• Business transfers in the event of a merger, acquisition, or sale of assets

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact enquiries: 3 years from last contact
• Service records: 7 years for business and legal compliance
• Marketing data: Until you withdraw consent or opt out
• Website analytics: 26 months (Google Analytics default)

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can request limitation of processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing based on legitimate interests
• Right to Withdraw Consent: You can withdraw consent at any time

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@globalnest.world
• Phone: +353 612594342
• Post: globalnest Ltd, Eyre Square 197, Limerick, V85 1980, Ireland

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not complied with data protection laws. You can contact them at:

• Website: www.dataprotection.ie
• Email: info@dataprotection.ie
• Phone: +353 57 868 4757